reviews
Ticket #941819 I get a response after 92 hours for a working as design answer on something that was not expected before the rolling upgrade. My worst experience in term of technical feedback. The positive aspect is the communication which is professional. But the support team need to have upskill. It's worth to mention that my job is escalation engineer (bug report soft bug with step to reproduce to engineering). Your Gm filter legit Tickets. Game is now removed.
noname440555, the 19/01/2022
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was an amazing game in the beginning. but joycity has had no sympathy for our complaints. they don't care if a server is dying. and if shield falls of their own fault before time of its ending they make excuses and call you a liar.... when game faults and you lose a battle you should of won in every aspect of the game. they send you a petty excuse. and if they do on rare occasion agree its their fault they only give you back a fraction of what their fault caused you to lose. 2 stars for this.
noname776225, the 19/01/2022
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I'm very disappointed and annoyed with this game! If I get attacked by other players (either because I couldn't reset my shield or I forgot to, there's no way to fight back. All ships are destroyed, all the pirates on those ships are either dead, at the healer's hut or hiding in the cave (the tiny percentage of them). Then it costs me an arm and a leg to repair the ships, heal and/or train pirates and repair the gate. Honestly it's not worth wasting any time on this game! I'm DONE!!!
noname254997, the 19/01/2022
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Since last update and maintenance I have seemingly lost a ship. Where did it go? I've tried several times to send an inquiry with a picture and it won't load. I've spent money on this game and I'm getting tired of all the issues. You're making your money get my ship back. Eye of the Storm!!!!!!!!!!!! Ticket has been sent along with pics as proof..
noname766548, the 19/01/2022
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The game itself is great, but they don't care about the players or their experience. On 3 separate occasions I've seen players in one server alone (not counting the others) get away with some serious stuff because the devs can't be bothered. I've seen players real names brought into the game by other players which is a real life risk and nothing was done. I've seen players say some incredibly awful and abusive things and nothing is done to them. Don't play the game if you don't wanna be abused.
noname699231, the 19/01/2022
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Developer responded to my previous review telling me to contact support. But,I have been contacting them daily. I told them that support meant to help players. They still won't help with the packs I bought on the wrong captain and notified them about immediately asking for help. Instead of being able to delete that obsolete captain since devs can't correct erroneous rewards...they tell me I have to waste my pack money on gold not packs. Don't let them fool you, my account is still locked.
noname856486, the 19/01/2022
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Edit: As promised here's 5 stars for fixing the update that lost me my profile. Where before I could not find my disconnected progress, this time I was able to. Next time you do an update, make sure it doesn't disconnect and lose a players progress please. I love the game, be sure to make it more piratey! ???? ☠
noname217746, the 19/01/2022
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The game costed me way too much money, and I opened over 80 chests and boom! THERE'S NOTHING. Absolutely nothing, they want us to spend more money for nothing, it's a trap and I abviously fell for it. Joycity should increase the chance of getting at least something in them chests. Please Joycity, please?
noname232284, the 19/01/2022
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One of the worst games ever.their management don't care if you have any issues or problems.when you email them about an issue,your complaining and that's all,issues don't get fixed.dont bother spending your money on this app, it takes years or a ton of money just to level up anyways.F this im going back to consoles
noname619183, the 19/01/2022
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CAN'T DO ANYTHING !! WILL NOT LET ME GET PAST THE FIRST SCREEN, CONTINUES TO FREEZE UP !! TRIED EVERYTHING !! THIS HAPPENS WHEN YOU DO YOUR MAINTENECE !!I have not been able to play going on two weeks !!! 11/011/21 Get to know more about yourself ( As a Player ) Stay with your alliance !! They can help you if you have questions. Make sure you keep yourself out of trouble!!! It is hard to recover Well I am also available for questions. Let the (The Adventures Begin) . Ahoy Matey, N.L.
noname735619, the 19/01/2022
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Lol cool I love the artwork they look great ???????? and Ive been having the odd giggle during the story lol I only just finished the first stage ( getting Capt Jack Sparrow's memories back ). It's 5 stars so far.
noname298761, the 19/01/2022
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Joycity designed this game to cut people's pockets. Even if u spend too much cash, u get very little rewards from the boxes.u buy a ship box with ur hard earned money and later u see the chance to get ship blueprint is less than 0.50 %. Seriously man? surely one of biggest scammers of the 21st century they are.
noname924889, the 19/01/2022
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This game looks good and isn't very stingy with free stuff(except for tacticians for your ships), however there's 20+ tiers of pirates and ships that don't differ in any way besides having higher stats. And there's so many attack modifiers that stats is what decides every fight, even a pet parrot is just a 13% damage bonus to cannon damage. Commander skills and tech trees are super linear, only good designed system is treasures that you can chose when to activate.
noname25724, the 19/01/2022
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I spend $2.49 every month for a monster Hunt subscription. I have subscribed for almost a year if not longer. The month of Jan I paid on the 27th and there was a bug. I did not receive my rewards. I complained to the the customer service they refused to refund me. Now is February 22nd. They threatened to suspend my account if I complained to Google play for a refund. I am very angry and although it is tempting to spend 99 cents or $10 occasionally. 11/15/21 I only shield now. Fun is gone.
noname265033, the 19/01/2022
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The entire time I have played this game there have been issues. Signal issues and constant downloads take up way too much room on your phone. The game itself always loads slow and always lags when everyone tries to defeat the world monster. Used to be server only now all servers attack the world monster at once. Small players never get a good chance. Bigger players that pay into the game attack small players that don't pay to play until they are empty which discourages activeness.
noname965479, the 19/01/2022
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Run don't walk from this game everything seems OK until you hit your 20's in level building then everything turns 5 times more expensive all of a sudden and the loot doesn't.... then it goes to double the 5 times at 25 as you have to "double upgrade" total cash grab once you hit upper levels don't waste your time. Unless you want to pay to grow you cannot even grind the mats easily at that level.
noname619581, the 19/01/2022
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Great game, prices for items a bit expensive but apart from that a good pass the time game
noname380131, the 19/01/2022
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.(You guys are always so quick to respond. I appreciate that)(edit: shield issues seem to have been corrected)(many glitches corrected) (06-08-21) new features make me think they hired a genius. Glitches are still a problem and everyone complains of lag and crashing.(11-28-21) I'm much happier with gameplay now than I was for the first 2 years.
noname148466, the 19/01/2022
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I am very upset along with others, the rewards for mission are disgraceful. The rewards for events disgraceful. You force large missions and events to force purchases. You make events unobtainable unless you purchase. Then the rewards are horrible. Ive played this game for a year and the rewards have never been this bad. Seems to be a pattern here everyone complains about rewards and pay to win make a change, listen to the customer instead of your greed.
noname446900, the 19/01/2022
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I love this game and have been playing it since it began. The only thing I am disappointed in, is that I am Leader of an alliance and cannot complete the Leader tasks. It requires my alliance to take three ports which is not ever going to happen because of the high level alliances who always take the ports.
noname994507, the 19/01/2022
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What the hell!! What is with all the glitches!!! Every time I load the game, it glitches! I can't advance, can't play, can't do anything except uninstall it!! Was a decent game for the whole 3 days I could play but after that, NOTHING BUT GLITCHES!!!
noname456488, the 19/01/2022
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So far not bad.....though I'm new to this game...its seems fairly simple to pick up the concept and progress....time will tell
noname499880, the 19/01/2022
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the game can be fun but player spend too much and server are empty after some month !! Also the player slander , harrass and isult , and the JoyCity company does nothing againt those player! And is same story in all the servers, 30.000€ spent in 6 month players is in all the server and there is no competition! ( 30.000€) and those can actuall hold everything solo, Port Royal ecc..Players are all between 40 and 50 yo and bother the younger one to peave the game . For many is only a spend Race!.
noname157983, the 19/01/2022
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When reinstalling it erased my account, despite it being linked to Google play. Said it couldn't link, a profile already existed! Logged out, tried opening the account through Google play... Only to find out everything of mine was gone and it asked me to start all over again. But my username was still taken.
noname371749, the 19/01/2022
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DO NOT PLAY, Joy City screwed up during the update and a loop hole was found by creating alternate accounts which is legal and the way they designed the game. 3 day lock out for using that feature and becuase they screwed up, in my book is bad business. DO NOT INSTALL OR SPEND MONEY WITH THEM, they are willing to take all they can and give nothing back....guess it fits the game...being a pirate....not worth the aggravation .
noname781221, the 19/01/2022
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Buggy, glitchy, crashes and hangs during play on my Motorola phone. I like the game but I can't play it for more than a few minutes at a time. Just terrible. Disappointing really.
noname787068, the 19/01/2022
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Can't play more than 2 minutes at a time.since sending this review nothing has changed.can log into game but that’s it. Have done everything you asked me to. I have sent you OS, what kind of phone this is, model, how much memory it has and what version of game I am playing. You are still wanting me to redo everything I have done for the last 3 months. I have in-installed and re- installed game so many times I now do it in my sleep. Seeing as I can’t get this account to play on an IPhone plus 6, I would like to change to a Samsung AO4 android phone. I need information on how to do this please!
noname463267, the 19/01/2022
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Been playing the game for a year. Would have given the game 5 stars. It's a fun game but our server is dead and the game is getting boring and pointless. Many have requested this to be addressed and it has not been. Almost thinking of quitting because of it.
noname910820, the 19/01/2022
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Hello Dev. it will be nice if the company give free 1000 Gems in the end of the year for all players
noname240415, the 19/01/2022
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They did an excellent job with the story line, it's also a very good time killer. I would recommend to anyone interested in pirates.
noname307655, the 19/01/2022
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great game too bad I have lost a captain when trying to link accounts grrr it is still listed in an alliance but of course shows inactive, I had to create that one to get to my original captain. my advice link all accounts until you create another captain (the game does let you have up to 6)
noname579760, the 19/01/2022
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This sucks I tried uninstalling and reinstalling the game turn the sound off and on and still the game does not work this game is a joke now it should have never had another update you guys were supposed to fix this and you didn't do anything this game was a waste time I want refund and a lawyer
noname451551, the 19/01/2022
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I am still new at this. And as far as as I could see is that it's actually another P2W game. Those pop-up ads for in-app purchases are really boring.
noname176195, the 19/01/2022
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I like this game finally ! And yay ???? thank you im only lvl 4 lol but i can't put my phone Down ! Havent had any problems So far ????
noname553200, the 19/01/2022
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I love this game. Is strategy and diplomaci. But as a sugestion, would be nice to find a solution to balance the power of the alliances on the game. Like powerfull alliances must been facing strong chalenges from the server.
noname314872, the 19/01/2022
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Great strategy game though obtaining resources takes a long time.
noname264574, the 19/01/2022
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I started playing this today on my PC (via an emulator), now I want to continue on my phone because I got this annoying popup that I have to touch the screen. I don't seem to have an account with a login, only a character name. How do I continue my game on another device?
noname819851, the 19/01/2022
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A lot of fun. Definitely a pay to win game, but you can still enjoy playing it without spending a ton of money on it. Only thing that could make it better was if they accepted ARRR for payment.
noname181538, the 19/01/2022
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I've been playing this alot but at the moment it seems to be freezing because I'm trying to get my pet to a tactician but it seems to be freezing when I press but the game is still working it's just not moving
noname849009, the 19/01/2022
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Not fair to have to level up more than once.considering leaving the game.i changed review because of this.not the only one that feels like this.for me,this game goes from 5 stars to 1.
noname182118, the 19/01/2022
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this game is hard to get stronger once you reach a certain point and with the new way the buffs are showing not everyone is close to being the same depending on when you started. some people who have less things completed as well as less equipment are far stronger in comparison. the differences are difficult to figure out the rhyme or reason. with new tacticians coming out constantly it's different to keep up.
noname29274, the 16/09/2025
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not worth it, purely pay to win and even if you want to pay the prices are rediculous, you spend gold to jump server then end up getting merge back with the server you just left, you get pitted against players 1000× stronger then yourself, support are useless, the developers play fast and loose with there own rules just like players who use multiple accounts to boost there main ,trust me and stay away ,this is one game you don't want to spend anything on including your time
noname898995, the 16/09/2025
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The game itself is good. It follows the pirates storyline pretty good and has more than enough things to do. That being said it has more bugs that an anthill and crashes worse than any drunkard. Not to mention the piss poor community. They're all either harassers, bullies or perverts, but other than that it's a good game.
noname307983, the 16/09/2025
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It takes way too long for the upgrades, some of the upgrades take 2 days. The other thing that needs to change is that you can only get gems by spending money, they should let you get stuff without spending money.
noname64735, the 16/09/2025
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Love this game, especially as it has beautiful graphics and sounds. There are so many characters to choose from in setup. The visuals are beautiful and it's great to play. Enjoying playing this game.
noname985236, the 16/09/2025
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Apparently the game can decide to log you out and when I now try and log in it shows the game as a new game. But the notification I get are still from my original character...
noname934168, the 16/09/2025
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so far it's boring , crashed on first loading but ok since . just have to keep clicking where it tells you for 10 mins and don't understand what I am doing or why . hopefully the game play will reveal itself soon !!! So update !After 40 mins of reading badly written character drivel and clicking the item highlighted I give up ..I like strategy but where is the strategy in clicking next all the time!? I have apparently just killed a mermaid but how? and why? Time to uninstall ! Bye
noname324680, the 16/09/2025
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game is just a clone of a seemingly endless wave of games...done poorly. if you REALLY enjoy pirates of the Caribbean, it does have characters from the movies involved...but its slow, laggy, and just feels clunky.
noname593582, the 16/09/2025
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pirates of the carribean, tides of war, requires you to spend thousands to stay relevant in this game. Maintenance starts at 5 pm Pacific time. Latest 4 hour maintenance lasted 6 hours, have to go to bed, shield will be gone in morning and all tesources will be lost, plus pirates captured and injured, have to use tons of resources to heal. This game stinks. This is definately pay to play, if you do not pay, you will be obliterated constantly
noname269963, the 16/09/2025
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I really enjoy this game, it's well designed and the graphics are excellent as the story, and I didn't have any problem with the game. I really loved play this game every time I wanted. Really good, my compliments.
noname113481, the 16/09/2025
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Giving us only 2 temporary chests does not cover the whole damage. When we have a shield on and we can't log in while we're being attacked, it does not help.
noname669408, the 16/09/2025
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well I just love it but we should be able to unlock it if we close our emails n fns n open new ones so if we do that we change it's link to our new accounts n keep our progress instead of being forced to start over m also server change should be free n we should get a reward thing that enables us to do it like a scroll or something we get rewarded for bosses or get on the market cuz thr gem n gold fee is too gosh darn high or great we can't do it atleast us poor cannot
noname72583, the 16/09/2025
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Great graphics. In the beginning, I was a little bored, but then I started reading the storyline that surprisingly got interesting.
noname78100, the 16/09/2025
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Good game that started out great, but now is designed for wallet warriors. as your fortress gets to late 20s and beyond. Bullying has become rife which interferes with gameplay. The bullies are largely heavy coiners and Koreans who received special rewards and incentives from JoyCity. Did not expect Disney to be a part of such a lopsided and unfair game. Play it, it's fun in the early stages, but painful and frustrating as you get higher. DON'T EXPECT ASSISTANCE AGAINST BULLIES FROM JOYCITY!!!
noname88807, the 16/09/2025
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It's a beautiful game in all. I love the graphics, amount of challenge, everything, but I have 1 problem. It's the connectivity, it takes 5 minutes for it to load in, then just completely freezes, and no matter how many times I re-download or restart the game I can't do anything in the game without it crashing. And it started this year bc I've been playing for I think 6 years and only this year did it start crashing. So please try to fix that.
noname427382, the 16/09/2025
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I've played since the game was released and it was excellent in the beginning. Roughly about a year ago it started getting worse as they added new features (which weren't terrible) and started doing away with some of the free or cheaper ways to grow and have fun. Now its nearly impossible to progress without spending $100s. Download if you enjoy a good moneypit. The game is great aside from the developer's greed. If people find a way to grow without spending, the developers remove that function.
noname172647, the 16/09/2025
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The game used to be my great. Now it is full of so many glitches. And I'm almost sure some of the higher ranked players hacked the game. Anytime I have too much resources, I start having log in issues. I have 3 devices and have tried to log in using my wifi, my hotspot, and my phone to log in. They all suddenly have connectivity issues. I've been playing the game all day and then suddenly, there's connectivity issues? BS! It's happened far too many times for it to be an accident.
noname88584, the 16/09/2025
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This game is ridiculous! There's no real point to it. There's no real tutorial, you have to figure out everything yourself, and getting/keeping resources is stupidly hard! It wouldn't be a big issue if there was an easy, viable way to get them, but there isn't. You can't even get a decent amout by simply going to gather them. It's not worth it, because it takes forever and you hardly get anything! If you drop your shield to attk high level etic/ships, you get attacked and lose them anyway!
noname20977, the 16/09/2025
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It's a great game, loving it so far. However, it keeps randomly closing at different points. Sometimes when I go to the map, sometimes on the alliance menu, sometimes when I'm receiving quest rewards. Other than this problem, I'm very pleased with the game. I'll definitely change to 5 stars when this is fixed. Edit: Joycity responded with the typical cookie cutter reply, but the bugs were fixed, so good. But now I get up this morning and it says connection fail, and I know it's not my connection. I tried sending a ticket to support, but they want a member number...... which you have to load the game to get. So the one star remains as long as I can't play, and you won't get the money I would have spent.
noname351671, the 16/09/2025
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So addicting I'm having a lot of fun playing this game. I'll actually stick with it....2 1/2 years later and I'm still playing. Only issue is every time there's an update my game is messed up for 3-4 weeks after, it freezes and crashes within 3 minutes of being logged in. It's very frustrating, I can't do anything that requires no shield for any period of time. Took away 2 stars for it.
noname700487, the 16/09/2025
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