grand hotel mania

Great hotel management game. You will be challenged to have good reflexes and be able to plan ahead.

Addictive, I love the different levels of challenges as the guest pile up. I feel that it is more complex than Diner Dash because the game is more interactive by adding food, guess service, checking in and out as well as cleaning. Very Fun. Each level if you do well you get to upgrade or a prize. Plus there is a time limit to each round.

If you want to make money, fair enough, but this is beyond a joke, you would have to spend daily to enjoy the game as much. I saw your replies and can't believe you say that it's a fair and level playing field whether you spend money or not. I think if you spend money then you should have at least a slight advantage. People can easily spend 100 quid in a month on a game worth 2...doesn't seem fair to me

I loved the game until a recent update. Now I am able to collect the daily prize, but the game immediately sends me to another screen that is blank and nothing happens. I cannot click out of it. It's been like this for 2 days!

I don't enjoy playing with timers. Takes away the fun. Get rid of the timer. I will think about returning

I really love this game however I'm now stuck on Snow Residence Level. Usually once you reach Level 80, it opens a new hotel. I'm currently on Level 82 of Snow Residence however the next hotel still says opening soon. I sent an email to ttsupport with following response: Hello! Thank you for writing to us! The new hotel is almost ready to open! Thank you for the wait! Have a great time! Irina, DeusCraft Support Specialist. Please help or is this the end of my journey with this game?

Great game, super fun very addictive. You do need the gems to advance a lot but the game itself gives out lots of them plus it gives great rewards. There is a rewards app in the free gems section of the games that makes it easy to win lots of gems. That app itself is horrible at fulfilling the offers however the customer service people at Grand Hotel are fantastic about helping resolve the issue. I had 2 issues with it and they fixed the problem the same day I reached out.

Edit: I previously gave this game 5 stars. Since an update, going back to previous hotels to collect gems has been reduced significantly. I now have to play 15 games to get 1 gem where it used to be I got 6. Progress was already slow but now is so slow I'm starting to not want to play it anymore. It's a shame because I really enjoy it.

I enjoy this game a lot. But just today I noticed that about 20 gems disappeared. I did not upgrade or use them to buy more lives. They simply just disappeared. Very disappointed with that. Update: customer service was in touch with me almost immediately and they were able to help resolve the issue. Thank you for your prompt response.

It's really fun and manageable until the later part of the game. E.g. I've to earn $1,300. Before upgrading the rooms, I manage to get $1,279. After getting the upgraded rooms, the money I earn keeps getting stuck at around $1,179. ???? I think the programmer purposely made it like this to make players spend money, which is understandable but at the same time annoying. This was the reason why I stopped playing about a year ago (spent quite a bit too). Came back to give it a 2nd try but same issue.

Some levels are just too difficult to pass.. And that requires power ups,which costs diamonds,that you don't get enough in a game,so you have to pay for them,which I'm not planning to do. So I think I'll deinstall this game soon.

Good game that takes my time. I think I'm getting addicted. However, some levels that require certain amount of coin don't have enough guests for that, even when the guests are enough they don't buy things to make you get up to the expected coin. Not until I had to use double coin purse. Nb: I didn't miss out on any request cis they all gave me a happy face after checking out. Especially the hotel with the snow, I've forgotten the name. Please rectify this. Thanks

Don't get me wrong, when you actually get to play and advance fairly through the game, it's tons of fun. But, as many have complained, you DON'T get to play or advance through the levels fairly unless you pay for gem packages. Of course, you can go days without *actually* playing and check in every 5 hours to watch ads and get a gem or two and you'll have to do that for a few days at a time since you usually need upwards of a dozen gems for each upgrade and...yeah. It's a pay to play game.

I would rate the game a 5 star but because I cant receive my gems you are gdtting a 2. Been trying to recd gems for 2 weeks now. The game is great. I actually love it. My only complaint is getting the gems from the free games. The first time I received gems from 3 out of the 4 tiers. Was within my 60 days and no response to the email. This time I am playing Jewel Magic mystry 3 have completed 2 tiers and still have not received my free gems. This makes real difficult to upgrade.

I enjoy the game. However, I do not like the fact that if you get a "time bonus" the time starts when you recieve it. The problem is you have to watch the animations and videos following. So my 10 min free time, is really 7 min. Therfore, you are lucky if you can get 2 games in.. not fair

Tbh it's a fun game.It's getting harder to win and the upgrade required diamond which you can't gain easily because you can't achieve the mission. When you tried to play at the previous hotel which had been fully upgraded to get reward for boosters or diamond, frustratingly certain level can't be achieved and you have to win by using boosters. I always got stuck and heavily depends on log in and ads to get diamond so can upgrade the hotel. I did purchase a bit diamond too but its not enough :')

Loved this game, I accept the ads, but when the app was accidentally deleted for a bit today i lost all of my progress, achievements, and expenditures. I have emailed support and will update if/ when this is resolved.

I love this game. It is challenging, and each hotel is designed so beautifully with amazing little details, it's like going on a working holiday to each destination around the globe. Thank you creators of this game. It's a gem!

Lots of fun, but levels become impossible to complete without boosters or extra customers which means spending $$ I would happily watch an Ad to get those additional 3 customers. Also rewards for winning events are pretty measly and the price of upgrades is too high.

Started off fun but once you get to the next bunch of hotels its impossible to beat any level without spending money or waiting weeks to get enough diamonds and cash. It just gets frustrating because losing levels has nothing to do with your skill and everything to do with not having the upgrades you need to win. But ironically to get the upgrades you gotta beat the levels so. . .! Smdh I'm over it.

this game is so fun, but it's impossible to pass levels without buying help. it needs to have ways to pass without a purchase. I have played it endlessly. each hotel needs gems to do upgrades. by the time I wait for more lives, earn one gem at a time, then wait days to build up enough to earn another gem, it would take a week or more to pass one level. I've played way too many similar games, like diner dash (played since 2008), to know it can be made to win without taking weeks per level.

its basically ads with gameplay as a bonus. i like the game itself. I initially downloaded it to score points for another game and if it werent for all the ads, i would be really into it but Ive spent more time watching ads then playing the game. it is better to play while doing something else, otherwise, you will just sit there watching commercials

I love this game enough to rate it 4 or 5 stars but the gem problems are just too bad. The only way to earn gems fast 4 free is by winning levels, but once starter momentum wears off coin levels are impossible if you don't have enough upgrades or special customers which renders the game unplayable. I feel a level shouldn't be unbeatable with a perfect score when I only have two more upgrades to go on that particular city. And getting the 15-30 gems I need from ads takes potential hours or days.

This is a fun game but incredibly time-consuming or expen$ive to make it to the next upgrade. 50 % of of the ads you watch, you will not get the promised reward because it will glitch out, or completely throw you out of the game. Very annoying!!! And before I get a response, if I even do, there is nothing wrong with my cell service connection. Edit: I brought it down a star. I've emailed two different support addresses and no response. I've been double-charged 12.99 and no response.

you can't pass levels without boosters/gems. I've watched 5 ads for only 2 gems so yeah, you don't value our opinion and the ads are useless since we need to pay for the gems otherwise we can't move on, or we have to wait days in a row until we can play another level. I won't play it anymore but at least don't answer to feedbacks with lies. too bad, could have been a good game

Fun game, great concept, I really enjoyed it for the first 31 levels (the levels are very quick, it only took me a couple of hours, if that). However, at level 32 I could not progress. The upgrades require money and gems, but there's no way of getting them without paying. I suppose if I watched all 5 available ads for a couple of days without being able to actually play the game I might accrue enough gems to progress... but that is not a game worth playing.

As many have said, the graphics are great, and it's a lot of fun...at first. Then it becomes nigh impossible to even complete a level at all without power-ups, which you can't get without ad after ad after ad, or just outright paying. It's like a classic joke you'd see in old Depression era cartoon reruns. A diner menu sign would say, "Sandwiches 10 cents...with bread 5 cents extra"

Started with ads being optional, now they play at the end of levels even if I watch an ad to double coin earnings. That's two ads in a row. I love time management games, but I can just buy an older one from the 2010s for very cheap, with no ads, from a game site. I understand the need for money to keep a game running, but this is ridiculous.

The game is a lot of fun! I gave it a 3-star because if u don't spend money u can't pass the levels also the guy is so slow when u get up to the higher levels. Have him speed up some as u go on. it is hard to pass the levels when you throw the customers all at once when the others in the room are still asleep. I can't rush them out of the room so u have to have power-ups to beat and they anit cheap. Also when u go to hotel to hotel u can't take that coin with you u start all over.

The ads for game perks hardly work. then you must exit the game and go back in, then wait 60 seconds before you can try again. horrible! about to delete the game to stop the frustration. honestly not really worth the time. if it is the perks you can get for attempting a level those are just lost due to the game not loading ads! skip the frustration!